Privacy policy

Last Updated: July 2025

Orial Outdoor Pty Ltd is committed to respecting and protecting your privacy. This policy outlines how we collect, use, store, and protect your data.

Orial Outdoor takes the protection of personal information very seriously, please get in touch with our Information Officer to find out more.

THE PROTECTION OF PERSONAL INFORMATION ACT, 4 OF 2013 (POPIA)

In South Africa, we are referring to being compliant with the Protection of Personal Information Act. The Protection of Personal Information Act, 4 of 2013 (POPIA) stipulates that the responsible party has a legal duty to process personal information in a manner that is lawful, responsible, and legitimate.

CONSENT

Direct interactions: When visiting our website, filling forms, corresponding with us, entering competitions or surveys, you accept our privacy policy and provide voluntary, specific and informed consent to the use and disclose your personal information in the manner described below.

You have the right to object to our use of your personal information. Orial Outdoor may at any time update our privacy policy.

Each time you access the website, you agree to be bound by the terms.

INFORMATION WE MAY COLLECT

Identity information: name
Contact information: email address, delivery and billing addresses, telephone number
Demographic information: postcode, preferences, interests
Survey and competition information: age, gender, sports interests, social media habit.
Activity on our website: IP address, device ID, browsing history, cookies, location
Reviews you leave on our website
Your marketing communication preferences
Purchase history

USE OF DATA

We use your data to:

Process and deliver your orders via our 3rd party couriers
Provide customer service and respond to enquiries
Maintain internal records and comply with legal obligations
Improve products, services, and website functionality through analytics and profiling
Send marketing communications with your consent
Contact you for research or competitions
Personalise your shopping experience
Detect and prevent fraud

COOKIES

We use cookies to improve user experience. By using our website, you consent to the use of cookies. You can manage cookies via your browser settings.

ADVERTISING

We may customise advertising based on your information, location, and browsing behaviour.

REVIEWS

When you provide a rating or review on our site, you consent to us using that rating or review as we deem fit, including without limitation on the Website, in newsletters or other marketing material.

SECURITY

We take reasonable measures to secure your personal information, including encrypted transactions and secure servers.

DISCLOSURE OF DATA

We may share your information with:

Fulfilment partners (e.g., payment services, couriers)
Marketing and technology partners
Professional services partners (legal, accounting)
Competition and brand partners (with consent)
Fraud prevention agencies
Potential buyers in case of sale of the business

YOUR RIGHTS

You have the right to:

Access your data and correct inaccuracies
Request deletion ("right to be forgotten") - Withdraw consent
Request data portability
Object to processing
Lodge a complaint with the POPI Act
To exercise your rights, please email support@orialoutdoor.com

DATA RETENTION

We retain your personal data:

Purchasing customers: for the duration of the relationship + 2 years
Non-purchasing visitors: 60 days after last interaction
Competition entrants: while active + 2 years
Enquiries and complaints: 1 year

THIRD PARTY LINKS

Our website may contain links to third-party websites. Please review their privacy policies as we are not responsible for their practices.

CONTACT US

For any privacy-related enquiries, please contact: support@orialoutdoor.com

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